Having a dedicated system admin for your business is mission critical and we want to help you keep your system running! Hiring an outside administrator has a ton of benefits, including 100% reliability, no need to worry about staff turnover, and you can problem solve without additional overhead or time commitments.

At PTS: 

  • Our focus on Epicor® System Administration services is to provide you with the best, highest quality help in all areas that pertain to the Epicor® System
  • We have extensive knowledge system administration and are excited to offer our expertise to you
  • We support Vantage® 8, Epicor® 9 and Epicor® 10

why you should have an outside epicor admin

Our Skills & Experience

  • Installation of the app server framework
  • Load balancing
  • Adding an app server
  • SSRS setup
  • Epicor Web Access Setup/Configuration
  • IIS Manager Config/setup
  • Windows 2008 server experience/ Diagnostics
  • Windows 2012 server experience/Diagnostics
  • Multi-company direct server process setup/config/Diagnostics
  • Epicor® Administration Console Setup/Config/Diagnostics
  • SQL server management console
  • Installing and setting up Epicor® module licenses
  • Setting up and configuring ODBC connections/Diagnostics
  • Setting up and configuring OpenEdge/progress/Diagnostics
  • Refreshing of your Epicor® databases from one environment to another
  • Setting up and configuring Advanced Print Management/Diagnostics
  • Setting up and configuring Insite Manifest/Diagnostics
  • Help and training for System Agent, System Monitor, User Security, User Security Groups.
  • Service connect setup/configuration/Diagnostics
  • System performance analysis and forensics – slow system? We can identify the bottleneck and eliminate the slowness
  • Epicor® Social Setup/Configuration/Diagnostics
  • Epicor® searches, setup, Configuration
  • Help with setting up Tablets for shop use
  • Help setting up Backups of Databases
  • Diagnostics for Epicor® Reports not working, Hung processes, out of memory errors etc.
  • RF infrastructure setup

 

We offer a basic Epicor® System Administration Training course covering…

  • Special administration
  • OpenEdge maintenance
  • SQL maintenance
  • Security maintenance for: field, process and menus. Users and group maintenance