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Removing Debit Notes from the Aged Receivables Report

A customer posted debit notes during the cash receipts process by mistake. The clerk processed a cash receipts reversal and then did an adjustment for the short payments. Is there any way to get the debit notes removed from the ‘Aged Receivables Report’ – or are they on it indefinitely? It’s throwing their general ledger off balance for AR.

  • A debit note is just an open invoice with a balance. You should be able to call up that invoice in ‘Write and Adjustment’ entry and write the balance down to zero