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Effective Communication is Key

The importance of communication can never be understated when it comes to developing solutions for our customers.  Whether we’re developing for Epicor®, Syspro®, or Macola® our developers adhere to a strict policy of picking up our phones and calling our customers once there is even the possibility of a misunderstanding.  This is part of what separates us from our competitors.  We love emails, but emails can only go so far.  Our developers understand that, and that’s why we give our customers a personal call when it’s necessary.  We want to hear our customers… literally!