WORLD-CLASS EPICOR® & SAGE® X3 CONSULTANTS, DEVELOPERS, IMPLEMENTERS

As an Epicor® Independent professional services provider and an authorized Sage® partner the PracticalTek team is committed to providing the highest quality of services & support to companies that use Epicor® or Sage® X3 Software. Our focus and skill set covers: Sales, Implementations, Training, Upgrades, Development, Consulting, Support, Help Desk and System Administration. We support the following software versions: Epicor® ERP, Epicor® Vista, Epicor® Vantage, Epicor® 9, Epicor® 10/.1/.2/.3, Epicor® Kinetic, Epicor® Avante, Epicor® Enterprise and Epicor® Prophet 21. And Sage® X3 Software.

World Class Epicor® Services & Sage X3 Services

About PracticalTek

Jim Chance CRX Scaled

COMPANY HISTORY:

PracticalTek is a registered LLC S-Corp business within the state of Ohio and was founded in 1997. We have full rights to service any company in the USA, now and in the future. We are under NO constraints or restrictions of any nature, legal or otherwise. Our sole purpose since we were founded has been to provide world-class quality Independent Information Technology services for companies using Epicor® or Sage® X3 software.
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WHO WE ARE:

PracticalTek has been working with companies to maximize their software since 1997. Our well-trained staff is ready to assist your team with customization’s, installations, or upgrades in the following systems: Epicor® Kinetic, Epicor® 10, Epicor® 9, Epicor® Vantage, Epicor® Avante, Epicor® Enterprise, Epicor® Prophet 21, and Epicor® Hosting and Sage® X3 ERP systems.
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Our Mission

At PracticalTek, we offer competitive, low-cost, customer-focused IT solutions.

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Our Values

Our business is built around: Knowledge, Integrity, and Respect.

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Our Goal

We work to improve business processes and maximize operational effectiveness.

Want to join us? We need people who have a thirst for learning and a hunger for challenges on a regular basis.

 

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OUR LOCATION

PracticalTek
19 West Main Street, 1st floor, Suite 100

Fun Fact: Our office building was a filming location for the movie, The Shawshank Redemption, and is now part of The Shawshank Trail Tour. You may recognize our vault door, lobby, and an upstairs office from the scene where Andy visits the “Maine National Bank” near the end of the movie.

We have clients across the US, including:

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TESTIMONIALS

Saving the customer money…Customer spent $5K and saved $48k!!!

“On a cold winter Wednesday, I joined a metal fabrication conference in the Cleveland area.  We were led to a room covered in brown; the far wall lit up by a projector.  As I unpacked my laptop, trusty notepad and pen, I was approached by a man with a jovial smile.  The feeling that I should know him welled up inside me.  After taking a second glance at my nametag, he said, “we’ve worked together, but we’ve never met face-to-face.”  He went on to tell me how years prior we collaborated on a BPM that defaulted the correct shipping address for purchase orders according to the User-ID on the PO.  “Before you built that, about once a month, these huge semi-loads would arrive at our office building, over 400 miles away from the factory.  It was extremely frustrating, but now we can laugh about it because your BPM has saved us 10’s of thousands of dollars.  It hasn’t happened since.”  He shook my hand and thanked me, as we remembered working together.  Hearing this story made me proud of what I do and where I work.”

— Another happy client • Kadant

“We have used PTS for several of our Epicor® needs.  They have helped with our Epicor® implementation through training of our staff.  They have also helped with more technical aspects such as helping us set-up a secondary application server.  I have found PTS to be extremely knowledgeable and professional, and quick to help when needed.”

— Seymour Tubing Inc. • Tubing Components Industry

“Imarda has faced several business challenges recently as we have been undergoing significant growth for our i360 product. This growth has resulted in increased manufacturing volumes, and complicated BOM’s (Bill of Materials) and increased billing to be produced from an aging ERP system (Epicor® Vantage 8) that is in need of replacement.

Imarda had done an amount of work with PTS in the past and I contacted Jim from PTS in the hope this company could assist. Jim’s team jumped straight in aware of the challenges we faced. I was able to talk to Jim directly several times which provided a huge amount of comfort and even though the time zones were different I never had any issues reaching him or a member of his team. Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up

Their straight forward approach was a relief. The team at PTS assisted in arranging meetings, eliciting the answers from iMarda staff with questions backed up from years of experience in Epicor®. This sped up the business improvement process significantly. Their agile methodology was a perfect fit as we needed to jump between issues often very quickly and due to the nature of our remote staff the timing of such meetings was often at short notice. The functional results that were produced as a result of Jim’s team were a key component in keeping the operations process running within Imarda.

On top of this work, Jim’s team also provided excellent support, as our lack of knowledge with Epicor® due to staff churn again left us challenged with internal support options. Jim’s team dealt with questions ranging from the absolute basics to advanced questions easily and with an air of patience that can only be described as completely forgiving!! In short, I would have no hesitation in recommending PTS.”

— Imarda • Transportation Fleet Industry

PracticalTek is an Independent provider of Epicor® professional services and a Sage® X3 Partner